Returns & Exchanges

At Controlled Insanity, we want you to be completely obsessed with your fit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. We believe in high-fashion without the hassle, ensuring your shopping experience remains as bold as your wardrobe.

1

Initiate Your Request

Log into our online returns portal using your order number and email address to select the items you wish to return or exchange.

2

Pack Your Gear

Place the items in their original packaging, ensuring all labels and security tags are intact to qualify for a full refund.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the return, we will process your refund or ship your exchange within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing